Vacation Rental Hotline
In order to improve communications between neighbors, the City has established a call line, or 'hotline', if you need to register a complaint about a vacation rental home or event house in your neighborhood.
The Vacation Rental Hotline Number is (760) 322-8383.
In a non-emergency situation, such as a noise complaint, we ask that you call this number instead of calling the police. It is important that you call during the event so that we may respond in a timely manner. We invite your calls, and ask that you provide the address of the property in question. It can be helpful if you allow our City responder access to your yard to get a better reading of what is occurring, but it is not required. If you would like a call back after we assess and resolve the matter, please let the Hotline know.
For the public's information, Hotline complaints and responses are published each week for the prior week - Please see Vacation Rental Department Reports section to the left.
Important Vacation Rental Information:
There is no outside amplified noise (i.e., music) allowed at any Short Term Vacation Rental property while being rented. It must be fully contained within the property at all times.
Parking - Total vehicle allowed is based on number of bedrooms at a vacation rental property. See the chart below. Vehicles are allowed to be parked in the garage, driveway or on the street. Vehicles may not block driveways or mailboxes.
Occupancy and parking -Limits are based on the number of bedrooms at property. (2 children age 12 or under are permitted as well.) See the chart below.